Questions About Ordering

Creating An Online Account

We require that you create an online account when shopping. This is to discourage abuse and also let's us easily contact you if there's a problem during checkout. Make sure you submit a valid email address, otherwise you will not receive your account verification email. The easiest way to create an account is to click here

Ordering

NOTE: (30june2006) Due to UPS Ground limitations, mixing perishable items and merchandise in one order will result in limited shipping options and increased costs. If you want to order our delicious hot dogs and any merchandise items, please make two separate orders - one for hot dogs and one for the non-perishable items. Your total costs will be less and tracking of the orders is easier. This issue is being addressed and site enhancements will be rolled out soon.

Checking Out

When you are ready to submit your order, click "Checkout" by your shopping cart. Follow the on-screen instructions. Once you have entered your shipping and billing information, you will have the opportunity to review your order and make any changes you wish.

Payment

After you have reviewed your items and clicked the 'Continue to payment details' button, make sure you click the 'Place order' button at the bottom to submit your credit card number.

Confirmation

You will receive an automated receipt, including a list of all items and shipping addresses within a few minutes of placing your order. This will be followed by an email with your package's tracking number as soon as it is sent. Due to anti-spam measures, occasionally your account verification email will not reach you.

Currently, some Verizon & Bellsouth email addresses have this delivery issue. If you have this problem, use a gmail or yahoo account.  You can login to update your email address, view account status, purchase history and the like.

If you have further questions or comments, please call us toll free 1-800-658-7888 (M-F, 9-5 Eastern), or use the feedback form